I finally after emailing the HP Savings Promotion offer ( run by Outbound on HP's behalf apparently ) was given an HP phone number to complain. After being passed from pillar to post and given 6 different numbers . . . . . an individual at HP finally gave me the number to contact Outbound on the phone . . . . hooray!
For anyone wanting to complain or chase up their payment, try ringing the folloing number to complain direct to Outbound: 0845 634 4070
I was told by a lady today that my first rebate cheque was sent on the 17/01/08 and should have been with me by now!!
Still waiting HP and Outbound . . . . still waiting for the all elusive cashback cheque!
My other cashback cheque hasn't even gone for processing yet!! They're 2 - 3 weeks behind apparently.
Will the HP cashback cheques ever turn up?
Ring them and complain; they shouldn't be aloud to get away with the obsolute appalling service in dealing with people's 28 day claims!
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For anyone wanting to complain or chase up their payment, try ringing the folloing number to complain direct to Outbound: 0845 634 4070
I was told by a lady today that my first rebate cheque was sent on the 17/01/08 and should have been with me by now!!
Still waiting HP and Outbound . . . . still waiting for the all elusive cashback cheque!
My other cashback cheque hasn't even gone for processing yet!! They're 2 - 3 weeks behind apparently.
Will the HP cashback cheques ever turn up?
Ring them and complain; they shouldn't be aloud to get away with the obsolute appalling service in dealing with people's 28 day claims!
[ 9 comments ] ( 115 views ) | [ 0 trackbacks ] | permalink |
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